Eccovia Solutions Selected to Support First-of-its-Kind Whole-Person Care Pilot for Los Angeles County Department of Health Services

Program to Focus on Care Coordination Across Agencies for Residents with Greatest Risk of Needing Costly Health and Social Services

Eccovia Solutions Selected to Support First-of-its-Kind Whole-Person Care Pilot for Los Angeles County Department of Health ServicesSALT LAKE CITY–(BUSINESS WIRE)–Eccovia Solutions announced today that it has been selected by the Los Angeles County Department of Health Services to provide the integrated care coordination platform for the County’s five-year 1115 Waiver Whole-Person Care (WPC) pilot program.

Eccovia Solutions selected for #WholePersonCare Pilot for #LosAngeles County Dept of Health Services

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The goal of the Los Angeles County WPC pilot is to build an integrated, countywide health system that delivers coordinated wrap-around services to approximately 50,000 of the most vulnerable and high-risk individuals living in Los Angeles County. The program will improve their health and their care experience, and decrease the use of high cost services. Los Angeles County is the largest county by population in the United States and has the second highest number of individuals experiencing homelessness. Eleven innovative programs will bring together health and social service delivery entities across the county to provide seamless, coordinated services to individuals who are homeless or justice-involved, or have serious mental illness or severe and/or persistent substance use disorder or medical issues, including:

  • Homeless Care Support Services
  • Tenancy Support Services
  • Recuperative Care
  • Sobering Center
  • Benefits Advocacy
  • Re-entry Enhanced Care Coordination
  • Community-based Re-entry
  • Intensive Service Recipients
  • Residential and Bridging Care
  • Substance Abuse Disorder Engagement, Navigation, and Support
  • Transitions of Care

The ClientTrack Care Coordination platform provided by Eccovia Solutions enables states, counties, Accountable Care Organizations (ACOs), and other Health and Human Services (HHS) organizations to bridge the gap between primary care and community services by incorporating the social determinants of health into healthcare decisions and securely sharing patient information. ClientTrack’s flexible and specialized platform enables providers to collaborate across multiple agencies and provides the data visualization to measure and report outcomes and meet complex regulatory requirements.

“This care coordination platform will provide the technology infrastructure for Whole Person Care-LA and enable our teams to connect the most vulnerable LA County residents to services,” said Clemens Hong, MD, MPH, Director of Whole Person Care Los Angeles. “This will improve the overall well-being of these individuals and decrease the use of high-cost services.”

“California is leading the nation with their innovative 1115 Medicaid Whole-Person Care pilots,” said Carl Champagne, CEO of Eccovia Solutions. “We are excited to provide the technology platform that will enable Los Angeles County to coordinate health, behavioral health, and social services for high-risk Medi-Cal beneficiaries.”

About Eccovia Solutions

Eccovia Solutions provides an industry-leading care coordination platform for state Medicaid agencies, ACO/MCOs, Medicaid Waiver programs, and community-based providers. Our platform helps case workers and care providers collaborate across the spectrum of service delivery to address the physical, behavioral, and economic factors that drive population health.

About the Los Angeles County Department of Health Services

The Los Angeles County Department of Health Services is the second largest municipal healthcare system in the nation. Through an integrated network of outpatient health centers and hospitals, DHS annually cares for 670,000 unique patients. DHS hospitals are leading training sites for physicians completing their Graduate Medical Education in nearly every specialty and subspecialty. For more information on DHS programs, services and locations, visit


Eccovia Solutions
Laurel Rodriguez, 801-290-5495

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