Solutionreach Joins Epic App Orchard

New integration with Epic provides tools to improve patient-provider relationships

March 27, 2018 07:30 AM Mountain Daylight Time

LEHI, Utah–(BUSINESS WIRE)–Solutionreach, the leader in patient relationship management (PRM) solutions, announced today its platform integration with Epic. Solutionreach can now be found on the Epic App Orchard.

@solutionreach joins Epic App Orchard to provide tools to improve patient-provider relationships #PRM #Healthcare

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This integration will provide a streamlined experience for customers of the two companies, making it easier for them to:

  • Create and send patient-preference based appointment communications that contain dynamic, appointment-specific messages;
  • Deliver patient education targeted to patient needs based on factors like age, gender and condition;
  • Offer real-time, two-way texting that can be initiated by practices and patients alike; and
  • Improve provider online reputation with text review requests that can be automated or sent by any staff in the practice.

“In a 2017 study, patients reported wanting better communication and more convenience with providers,” said Jim Higgins, founder and chief executive officer of Solutionreach. “Many who had recently left their doctor cited poor communication as one of the main reasons. Integration between platforms like Solutionreach and Epic make patient relationship management tools available to practices in a way that can be efficient and automated to improve the patient-provider relationship without adding more work for staff.”

Since its founding in 2000, Solutionreach has pioneered the industry’s leading healthcare communication platform. Currently, Solutionreach supports more than 100,000 healthcare professionals at approximately 25,000 practices. The company’s technology currently reaches more than 80 million patients nationwide.

“Solutionreach has been spearheading innovation in patient engagement since we sent the first text message in healthcare,” said Higgins. “Partnering with other healthcare leaders like Epic is just one way we strive to improve the patient experience.”

The Epic App Orchard is where developers can learn about Epic’s APIs and list their apps for Epic community members to explore and access.

For more information about the Solutionreach integration please visit the App Orchard Gallery.

About Solutionreach

Solutionreach is revolutionizing the healthcare experience for providers and their patients. Through its market-leading patient relationship management platform, Solutionreach supports higher patient satisfaction and loyalty, greater efficiency, and ultimately, stronger healthcare organizations. Solutionreach partners with more than 25,000 provider organizations in numerous specialties. Learn more at


Dodge Communications for Solutionreach
Natalie Joslin, 678-585-1206

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