Exabeam Adds Updated Case Management Module to Flagship Behavioral Analytics Product

Integration streamlines security incident remediation by bringing
together investigation and response in combined workflows

the next-gen security management company, today announced the addition
of case management functionality into Exabeam
Advanced Analytics
and Exabeam
Entity Analytics
, its market-leading user and entity behavior
analytics (UEBA) solutions. The case management offering helps security
teams organize and streamline their response efforts to boost security
operation center (SOC) productivity.

Exabeam Case Management is an optional module that provides a
customizable user interface designed for the workflows of security
teams, and that adds intelligence to help analysts resolve incidents
more efficiently. Machine learning helps make the interface context
aware, presenting users with relevant fields, values, and data for
different incident types. The resulting workflows bring pertinent
details to analysts when and where they are needed.

New features of the Exabeam Case Management module are:

  • Incident Cards – graphical cards on each analyst’s Exabeam home page
    show both active incidents being worked and pending in their queue,
    prioritized by severity. The integration with behavioral analytics
    allows automatic creation of tickets based on incidents with a high
    risk score. This is an easy way to increase the daily productivity of
    security analysts at all tiers.
  • Workflow Management – with appropriate permissions, analysts can see
    incidents being worked by their peers and request a merge or
    escalation as appropriate. This is in addition to the existing
    capabilities that include workflow definition, case reassignment,
    ticket tracking, incident triage and case escalation. The increased
    visibility improves collaboration and reduces redundant work in the
  • Case Context – analysts will see associated security incidents related
    to their cases in the Advanced Analytics and Entity Analytics
    interfaces. Threat indicators and relevant artifacts are automatically
    added to cases. This gives security analysts broader context and
    allows for human intuition to add to the analytics within the system.

“Many security analysts are using generic IT service management tools to
automate their security operations. Historically, ticketing and workflow
capabilities for the SOC have either been ‘borrowed’ from departments
outside of security, or poorly implemented over the rudimentary
functionalities provided by legacy SIEMs. Not only are these tools not
customized for security applications, but they are not integrated into
the security detection and investigation tools used by the analyst,”
said Sylvain Gil, vice president of products and co-founder at Exabeam.
“Exabeam Case Management is the first SOC-native case management
solution, designed to save analysts time and make them more efficient by
integrating security ticketing and workflows into the product. This
enables a seamless workflow from detection to triage to remediation.”

Exabeam Case Management is currently in beta testing and is expected to
be released next month. It will be demonstrated at Exabeam’s user
conference Spotlight
. For more information on the new case management module, please
visit https://www.exabeam.com/product/exabeam-advanced-analytics/.

About Exabeam

Exabeam delivers next-generation security management technology
that enables organizations to protect their most valuable information.
The Exabeam Security Management Platform combines unlimited log data
collection, advanced behavioral analytics, and automated incident
response, all supported by Exabeam’s patented Smart Timeline
technology that uses machine learning to track identity and behavior
over time. The company’s recent industry accolades include Forbes Cloud
100, Inc. 500, and SC Awards Europe, among many other
distinctions. Exabeam is privately funded by Aspect Ventures, Cisco
Investments, Icon Ventures, Lightspeed Venture Partners, Norwest Venture
Partners and well-known security investor Shlomo Kramer. For more
information, visit http://www.exabeam.com
or follow us on Twitter @exabeam.


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