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APX Group Holdings, Inc. Reports Third Quarter 2018 Results

3rd Quarter 2018 Highlights

  • $272.3 million in total revenues, a 19.1% year-over-year increase
  • Net loss of $120.2 million compared to net loss of $107.9 million in
    the prior year
  • $141.0 million in Adjusted EBITDAa, an increase of 9.7%
    year over year
  • 17.1% year-over-year increase in New Subscribers

PROVO, Utah–(BUSINESS WIRE)–APX Group Holdings, Inc. (“APX Group,” “Vivint” or the “Company”)
today reported financial and operational results for the third quarter
ended September 30, 2018.

“The Vivint model is building momentum as the number of consumers
looking for a true smart home experience continues to increase,” said
Todd Pedersen, CEO of APX Group. “Our 2018 third quarter New Subscriber
growth benefited from this trend as we wrapped up the summer selling
season with a 19% year-over-year growth in our direct-to-home sales
channel and our inside sales team maintained its double-digit growth at
12% year over year. I feel particularly positive about these results,
considering we tightened underwriting criteria during the quarter, which
improves our unit of one economics, but creates a bit of a headwind to
sales velocity. We’ll continue to push for balanced, profitable growth
and we’re optimistic the progress we’ve made this year and this quarter
are moves in this direction.”

Revenue and Subscriber Data

APX Group reported total revenues of $272.3 million for the three-month
period ended September 30, 2018 versus $228.7 million for the same
period in 2017, an increase of $43.6 million or 19.1%. The adoption of
Accounting Standards Codification Topic 606, Revenue from Contracts with
Customers (“Topic 606”) accounted for $11.1 million of the
year-over-year increase.

Total recurring and other revenue of $272.3 million increased $53.2
million, or 24.3% for the three months ended September 30, 2018 compared
to the three months ended September 30, 2017, of which $28.6 million was
associated with the adoption of Topic 606 related to the timing of
revenue recognition and classification of certain revenue components.

Excluding the impact of the adoption of Topic 606, total recurring and
other revenue for the three months ended September 30, 2018 totaled
$243.7 million, which represented an increase of $24.6 million, or 11.2%
compared to the three months ended September 30, 2017. An increase in
Total Subscribers of 14.1% accounted for approximately $29.5 million of
the increase in total recurring and other revenue. The increase in total
recurring and other revenue was partially offset by $16.0 million from
the decrease in Average Monthly Service Revenue per User of
approximately $4.02 attributable to the Company’s transition to Vivint
Flex Pay in early 2017, as well as a shift in the package pricing mix.
Recognized deferred product revenues and recognized retail installment
contract imputed interest increased $11.4 million and $1.3 million,
respectively, due to the increase in the Company’s subscriber base and
sales of products. When compared to the three months ended September 30,
2017, foreign currency translation negatively affected total revenues by
$0.8 million, as computed on a constant currency basis.

The Company added 104,249 New Subscribers during the third quarter of
2018, a 17.1% increase compared to the 89,019 New Subscribers added
during the same period in 2017. The Company’s direct-to-home and inside
sales channels had year-over-year growth of 19.4% and 12.3%,
respectively.

 
Summary of Quarterly Key Financial and Portfolio Metrics

($ in millions, except for subscriber data)

         
September 30, December 31, March 31, June 30, September 30,
2017   2017   2018   2018   2018
Total Revenues $ 228.7 $ 235.8 $ 246.6 $ 255.0 $ 272.3
 
Net Loss $ (107.9 ) $ (135.4 ) $ (84.7 ) $ (144.4 ) $ (120.2 )
 
Adjusted EBITDA(a) $ 128.5 $ 125.9 $ 122.9 $ 137.2 $ 141.0
Adj EBITDA Margin 56.2 % 53.4 % 49.8 % 53.8 % 51.8 %
 
New Subscribers(1) 89,019 52,342 55,502 117,875 104,249
 
Total Subscribers(1) 1,270,478 1,292,698 1,313,742 1,393,635 1,450,185
 
Total Monthly Service Revenue(1) $ 71.2 $ 71.0 $ 71.0 $ 73.3 $ 75.5
 
Average Monthly Service Revenue per User(1) $ 56.07 $ 54.92 $ 54.00 $ 52.61 $ 52.05
 
Total Monthly Revenue(1) $ 76.2 $ 78.6 $ 82.2 $ 85.0 $ 90.8
 
Average Monthly Revenue per User(1) $ 60.52 $ 61.09 $ 62.97 $ 62.49 $ 63.12
 
Attrition Rate(2) 11.3 % 11.0 % 10.7 % 11.1 % 11.8 %

(1) Data excludes wireless internet business and sales channel pilot
programs and are provided as of each period end

(2) Attrition Rate is reported on an LTM basis for each period end
and excludes wireless internet business and sales channel pilot programs

“In addition to strong top-line revenue growth of 19% year over year,
Vivint continued to drive improvement in key operating initiatives
during the third quarter, including a higher mix of third-party funding
within our Vivint Flex Pay program, a meaningful reduction in service
costs and further progress in reducing net creation costs,” said Mark
Davies, CFO of APX Group. “G&A, as a percentage of revenue, improved on
a sequential basis and attrition was in line with expectations. We also
took steps to strengthen our balance sheet, as we closed an $810 million
term loan and used a portion of the proceeds to retire the balance of
the Company’s 2019 Senior Secured Notes and repurchase a portion of the
Company’s 2020 Senior Notes. As we move toward the end of the 2018
fiscal year, we believe we are setting the stage for continued momentum
moving into 2019.”

Costs and Expenses

Operating expenses increased $11.6 million, or 14.3%, for the three
months ended September 30, 2018 compared to the three months ended
September 30, 2017. Adjusting for Topic 606, which now records certain
previously expensed contract costs as capitalized contract costs, the
year-over-year increase was $22.1 million, or 27.3%. The increase was
primarily due to an increase in personnel and related support costs of
$17.8 million, including a $4.1 million increase in employee medical
benefits, driven by a 14.1% increase in the Total Subscribers and an
increase in non-capitalized installation costs of $5.2 million. The
increases in operating expenses were partially offset by a decrease in
third-party contracted services of $2.3 million and a decrease of $1.0
million in costs associated with our retail sales efforts. Net Service
Cost per Subscriber was $16.38 in the third quarter of 2018 compared to
$15.04 in the same period in 2017.

Selling expenses decreased by 21.9% or $11.8 million for the three
months ended September 30, 2018 compared to the three months ended
September 30, 2017, primarily due to a decrease of $12.7 million in
costs associated with our retail and other sales pilots and a decrease
of $3.1 million in non-capitalized marketing costs. The decrease in
selling expenses was offset by an increase in housing and information
technology costs of $2.2 million and $1.8 million, respectively.

The Company’s Net Subscriber Acquisition Costs per New Subscriber was
$1,308 for the last twelve months ended September 30, 2018 compared to
$1,560 for the twelve month ended September 30, 2017.

General and administrative (“G&A”) expenses increased $1.1 million, or
2.2%, for the three months ended September 30, 2018 compared to the
three months ended September 30, 2017, primarily due to an increase in
personnel and related costs of $5.2 million, including an increase of
$1.4 million associated with the Company’s offering of a 401(k) match in
2018, and an increase in information technology and research and
development costs of $1.4 million and $1.3 million, respectively. The
increases in G&A were offset by a decrease of $6.9 million in costs
associated with our retail and other sales pilots.

Adjusted EBITDA and Net Loss

Adjusted EBITDA for the third quarter of 2018 was $141.0 million and net
loss was $120.2 million, compared to Adjusted EBITDA of $128.5 million
and net loss of $107.9 million for the same period in 2017.

Liquidity

As of September 30, 2018, the Company’s liquidity position on a
consolidated basis, defined as cash on hand, short-term marketable
securities and available borrowing capacity under the Company’s
revolving credit facility, was approximately $405 million.

Certain Credit Statistics

The Company’s net leverage ratio, defined as the ratio of net debt to
LTM Adjusted EBITDA, was 5.6x as of September 30, 2018.

Conference Call

Vivint Smart Home will host a conference call and webcast to discuss the
quarterly results at 5:00 p.m. ET today, November 1, 2018. To join the
live webcast and conference call, please visit the Investor Relations
section of the Vivint Smart Home website, www.investors.vivint.com/events-presentations/events
or dial (833) 235-7641 for domestic participants or (647) 689-4162 for
international participants with the conference code of 6084547.

A presentation of the financial and operational results and online
access to join the webcast will be available immediately before the call
on the Investor Relations section of the Company’s website at http://www.investors.vivint.com/events-presentations/events.
A replay of the webcast will be available for 30 days on the Investor
Relations section of the Company’s website at www.investors.vivint.com
following the completion of the webcast and conference call.

About Vivint Smart Home

Vivint Smart Home is a leading smart home company in North America.
Vivint delivers an integrated smart home system with in-home
consultation, professional installation and support delivered by its
Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated
to redefining the home experience with intelligent products and
services, Vivint serves more than one million customers. J.D. Power
ranked Vivint Smart Home “Highest in Customer Satisfaction for Home
Security Systems.” For more information, visit www.vivint.com.

a: This earnings release includes Adjusted EBITDA, a metric
that is not calculated in accordance with Generally Accepted
Accounting Principles in the U.S. (“GAAP”). See the “Statement
Regarding Non-GAAP Financial Measures” section at the end of this
earnings release for the definition of Adjusted EBITDA and a
reconciliation to its most directly comparable financial measure
calculated in accordance with GAAP.

Forward-Looking Statements

This earnings release and accompanying conference call include certain
forward-looking statements as defined by the Private Securities
Litigation Reform Act of 1995, including statements regarding, among
other things, the Company’s plans, strategies and prospects, both
business and financial, including without limitation with respect to the
Vivint Flex Pay plan. Forward-looking statements convey the Company’s
current expectations or forecasts of future events. All statements
contained in this earnings release other than statements of historical
fact are forward-looking statements. These statements are based on the
beliefs and assumptions of management. Although we believe that the
Company’s plans, intentions and expectations reflected in or suggested
by these forward-looking statements are reasonable, we cannot assure you
that the Company will achieve or realize these plans, intentions or
expectations. Forward-looking statements are inherently subject to
risks, uncertainties and assumptions. These statements may be preceded
by, followed by or include the words “believes,” “estimates,” “expects,”
“projects,” “forecasts,” “may,” “will,” “should,” “seeks,” “plans,”
“scheduled,” “anticipates” or “intends” or similar expressions.

Forward-looking statements are not guarantees of performance. You should
not put undue reliance on these statements which speak only as of the
date hereof. You should understand that the following important factors
could affect our future results and could cause those results or other
outcomes to differ materially from those expressed or implied in our
forward-looking statements:

  • risks of the smart home and security industry, including risks of and
    publicity surrounding the sales, subscriber origination and retention
    process;
  • the highly competitive nature of the smart home and security industry
    and product introductions and promotional activity by Vivint’s
    competitors;
  • litigation, complaints or adverse publicity;
  • the impact of changes in consumer spending patterns, consumer
    preferences, local, regional, and national economic conditions, crime,
    weather, demographic trends and employee availability;
  • adverse publicity and product liability claims;
  • increases and/or decreases in utility and other energy costs,
    increased costs related to utility or governmental requirements;
  • cost increases or shortages in smart home and security technology
    products or components;
  • the introduction of unsuccessful new products and services;
  • privacy and data protection laws, privacy or data breaches, or the
    loss of data; and
  • the impact to the Company’s business, results of operations, financial
    condition, regulatory compliance and customer experience of the Vivint
    Flex Pay plan and our ability to successfully compete in retail sales
    channels.

In addition, the origination and retention of new subscribers will
depend on various factors, including, but not limited to, market
availability, subscriber interest, the availability of suitable
components, the negotiation of acceptable contract terms with
subscribers, local permitting, licensing and regulatory compliance, and
our ability to manage anticipated expansion and to hire, train and
retain personnel, the financial viability of subscribers and general
economic conditions.

These and other factors that could cause actual results to differ from
those implied by the forward-looking statements in this press release
are more fully described in the “Risk Factors” section in the Company’s
most recent annual report on Form 10-K, as such factors may be updated
from time to time in the Company’s periodic and other filings with the
Securities and Exchange Commission. These risk factors should not be
construed as exhaustive. We undertake no obligations to update or revise
publicly any forward-looking statements, whether a result of new
information, future events, or otherwise, except as required by law.

Certain Definitions

Total Subscribers – the aggregate number of active smart home and
security subscribers at the end of a given period.

Total Monthly Service Revenue (MSR) – the contracted recurring
monthly service billings to our smart home and security subscribers,
based on the number of Total Subscribers as of the end of a given period.

Average Monthly Service Revenue per User (AMSRU) – Total MSR
divided by the number of Total Subscribers as of the end of a given
period.

Total Monthly Revenue (Total MR) – average monthly total revenue
recognized during the period.

Average Monthly Revenue per User (AMRU) – Total MR divided by
average monthly Total Subscribers during a given period.

Attrition Rate – the aggregate number of canceled smart home and
security subscribers during the prior 12-month period divided by the
monthly weighted average number of Total Subscribers, based on the Total
Subscribers at the beginning and end of each month of a given period.
Subscribers are considered canceled when they terminate in accordance
with the terms of their contract, are terminated by us or if payment
from such subscribers is deemed uncollectible (when at least four
monthly billings become past due). If a sale of a service contract to
third parties occurs, or a subscriber relocates but continues their
service, we do not consider this as a cancellation. If a subscriber
transfers their service contract to a new subscriber, we do not consider
this as a cancellation.

Net Service Cost per Subscriber – average monthly service costs
incurred during the period (both period and capitalized service costs),
including monitoring, customer service, field service and other service
support costs, less total non-recurring Smart Home Services billings for
the period divided by average monthly Total Subscribers for the same
period.

Net Service Margin – the monthly average MSR for the period, less
total average net service costs for the period divided by the monthly
average MSR for the period.

New Subscribers – the aggregate number of net new smart home and
security subscribers originated during a given period. This metric
excludes new subscribers acquired by the transfer of a service contract
from one subscriber to another.

Net Subscriber Acquisition Costs per New Subscriber – the direct
and indirect costs to create a new smart home and security subscriber
divided by New Subscribers for a given 12-month period. These costs
include commissions, Products, installation, marketing, sales support
and other allocations (general and administrative and overhead); less
upfront payment received from the sale of Products associated with the
initial installation and installation fees. These costs exclude
capitalized contract costs and upfront proceeds associated with contract
modifications.

All key operating metric calculations defined above exclude our wireless
internet business and pilot programs.

 
APX GROUP HOLDINGS, INC. and SUBSIDIARIES

Consolidated Statements of Operations

(In thousands)

(Unaudited)

     
Three Months Ended September 30, Nine Months Ended September 30,
2018   2017   2018   2017
 
Revenues:
Recurring and other revenue $ 272,335 $ 219,111 $ 773,899 $ 618,752
Service and other sales revenue 6,764 18,513
Activation fees       2,783           8,872  
Total revenues 272,335 228,658 773,899 646,137
 
Costs and expenses:
Operating expenses 92,703 81,108 265,784 229,776
Selling expenses 41,970 53,821 166,872 134,894
General and administrative expenses 50,542 49,416 150,715 127,179
Depreciation and amortization 130,636 84,460 381,767 241,425
Restructuring expenses   542           4,683      
Total costs and expenses   316,393     268,805       969,821     733,274  
Loss from operations $ (44,058 ) $ (40,147 ) $ (195,922 ) $ (87,137 )
 
Other expenses (income):
Interest expense 61,881 58,005 180,998 166,644
Interest income (31 ) (104 )
Other loss (income), net   14,510     8,611       (25,999 )   18,808  
Total other expenses 76,391 66,616 154,968 185,348
 
Loss before income taxes (120,449 ) (106,763 ) (350,890 ) (272,485 )
 
Income tax (benefit) expense   (223 )   1,157       (1,562 )   2,308  
 
Net loss $ (120,226 ) $ (107,920 )   $ (349,328 ) $ (274,793 )
 
APX GROUP HOLDINGS, INC. and SUBSIDIARIES

Condensed Consolidated Balance Sheets

(In thousands)

(Unaudited)

       
September 30, 2018 December 31, 2017
ASSETS
Current Assets:
Cash and cash equivalents $ 112,966

 

$ 3,872
Accounts and notes receivable, net 51,996 40,721
Inventories 73,086 115,222
Prepaid expenses and other current assets   17,475     16,150  
Total current assets 255,523 175,965
 
Property, plant and equipment, net 75,882

 

78,081
Capitalized contract costs, net 1,163,480
Subscriber acquisition costs, net

 

1,308,558
Deferred financing costs, net 2,318

 

3,099
Intangible assets, net 278,494

 

377,451
Goodwill 836,290

 

836,970

Long-term notes receivables and other assets, net

  122,766  

 

  88,723  
Total assets $ 2,734,753   $ 2,868,847  
 
 
LIABILITIES AND STOCKHOLDERS’ DEFICIT
Current Liabilities:
Accounts payable $ 71,364

 

$ 107,347
Accrued payroll and commissions 118,913

 

57,752
Accrued expenses and other current liabilities 155,818

 

74,321
Deferred revenue 184,226

 

88,337
Current portion of capital lease obligations   8,511  

 

  10,614  
Total current liabilities 538,832 338,371
 
Notes payable, net 3,038,173 2,760,297
Revolving Credit Facility 60,000
Capital lease obligations, net of current portion 7,325 11,089
Deferred revenue, net of current portion 328,168 264,555
Other long-term obligations 95,553 79,020
Deferred income tax liabilities   8,816     9,041  
Total liabilities 4,016,867 3,522,373
 
Total stockholders’ deficit (1,282,114 )

 

(653,526 )
   
Total liabilities and stockholders’ deficit $ 2,734,753   $ 2,868,847  
 
APX GROUP HOLDINGS, INC. and SUBSIDIARIES

Summary Cash Flow Data

(In thousands)

(Unaudited)

   
Three Months Ended September 30, Nine Months Ended September 30,
2018   2017 2018   2017
 
Net cash provided by (used in) operating activities $ 966 $ (16,007 ) $ (130,023 ) $ (149,268 )
Net cash (used in) provided by investing activities (3,248 ) (3,778 ) 37,455 (15,780 )
Net cash provided by financing activities 110,668 133,800 201,664 237,023
Effect of exchange rate changes on cash   60     82     (2 )   72  
Net increase in cash and cash equivalents $ 108,446 $ 114,097 $ 109,094 $ 72,047
 
Cash and cash equivalents:
Beginning of period   4,520     1,470     3,872     43,520  
End of period $ 112,966   $ 115,567   $ 112,966   $ 115,567  
 

Statement Regarding Non-GAAP Financial Measures

This earnings release includes Adjusted EBITDA, which is a supplemental
measure that is not required by, or presented in accordance with,
accounting principles generally accepted in the United States (“GAAP”).

“Adjusted EBITDA” is defined as net income (loss) before interest
expense (net of interest income), income and franchise taxes and
depreciation and amortization (including amortization of capitalized
subscriber acquisition costs), further adjusted to exclude the effects
of certain contract sales to third parties, non-capitalized subscriber
acquisition costs, stock based compensation, the historical results of
Solar and certain unusual, non-cash, non-recurring and other items
permitted in certain covenant calculations under the indentures and
other agreements governing our notes and the credit agreement governing
our term loan and revolving credit facility.

We believe that the presentation of Adjusted EBITDA is appropriate to
provide additional information to investors about the calculation of,
and compliance with, certain covenants in the indentures and other
agreements governing our notes and the credit agreement governing our
term loan and revolving credit facility. We caution investors that
amounts presented in accordance with our definition of Adjusted EBITDA
may not be comparable to similar measures disclosed by other issuers,
because not all issuers and analysts calculate Adjusted EBITDA in the
same manner.

Adjusted EBITDA is not a measurement of our financial performance under
GAAP and should not be considered as an alternative to net income (loss)
or any other performance measures derived in accordance with GAAP or as
an alternative to cash flows from operating activities as a measure of
our liquidity.

See the following table for a quantitative reconciliation of Adjusted
EBITDA to Net Loss, which we believe is the most comparable financial
measure calculated in accordance with GAAP.

 
APX GROUP HOLDINGS, INC. and SUBSIDIARIES

Reconciliation of Non-GAAP Financial Measures

(In millions)

(Unaudited)

           
Three Months Ended

September 30,

December 31,   March 31, June 30, September 30,
2017 2017 2018 2018 2018
Net loss $ (107.9 ) $ (135.4 ) $ (84.7 ) $ (144.4 ) $ (120.2 )
Interest expense, net 58.0 59.1 58.8 60.3 61.9
Other (income) loss expense, net 8.6 9.2 5.1 4.7 14.5
Gain on sale of spectrum(i)

(50.4

)
Income tax expense (benefit), net 1.2

(1.2

)

(0.4

)

(0.9

)

(0.2

)
Restructuring expenses(ii) 4.1 0.5
Depreciation and amortization (iii) 30.9 31.6 28.9 28.9 29.1
Amortization of capitalized contract costs 53.6 56.2 95.4 97.9 101.5
Non-capitalized contract costs (iv) 69.5 82.9 70.9 83.1 59.6
Non-cash compensation (v) 0.3 0.3 0.2 0.3 0.9
Other adjustments (vi) 14.3 23.2 12.0 19.8 15.0
Adjustment for change in accounting principle (Topic 606)(vii)          

(12.9

)  

(16.6

)  

(21.6

)
 
Adjusted EBITDA $ 128.5   $ 125.9   $ 122.9   $ 137.2   $ 141.0  

Contacts

Vivint Smart Home
Dale R. Gerard
Senior Vice President of
Finance and Treasurer
801-705-8011
dgerard@vivint.com

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