Eggplant Strengthens Its AI Powered Digital Automation Intelligence Suite

Deepens AI capabilities for automating complex digital products
and diagnosing problems; adds capabilities for automated usability
testing

LONDON & BOULDER, Colo.–(BUSINESS WIRE)–#AI—Eggplant,
the customer experience optimization specialist, today announced the
latest enhancements to its Digital Automation Intelligence (DAI) Suite.
These new capabilities further extend the level of intelligent
automation and insight into the customer experience by assisting with
the modeling and automation of complex systems, diagnosing problems
identified in test and automating usability testing.

DAI is an AI-driven approach that delivers continuous intelligent test
automation, enabling organizations to test the end-to-end customer
experience and predict the user impact of new product versions prior to
release. By expanding automation and visibility, DAI allows
organizations to truly optimize the digital experience.

New additions in the Digital Automation Intelligence Suite include:

Eggplant
AI, the AI-powered test modeling and automated test creation
product, is now able to provide intelligent reporting, allowing DevOps
teams to understand why there are problems with a release rather than
simply receiving failure notifications. These intelligent insights are
based on Eggplant’s bug hunting algorithms and using these algorithms to
rapidly identify the root-cause patterns that lead to failures. Eggplant
AI has also been extended to allow the testing of vast enterprise
software systems via sub-models, model versioning and other
collaboration features. Sub-models allow a large, complex system model
to be broken down to keep it easy to use and to manage.

Eggplant
Functional, the market-leading automation engine, will now provide
organizations with the ability to analyze the usability of their
software without requiring human feedback. Eggplant can spot problems
that will cause user dissatisfaction that may lead to poorer business
outcomes. These can include text that is difficult to read, bad color
choices, or improperly rendered or obscured images.

Other additions to the Suite include enhanced integration and
collaboration capabilities to support large, enterprise teams.

Quotes and Commentary
“The days of testing just the
functionality, rather than the digital experience and the business
outcomes that flow from it, are over. Organizations must accelerate the
speed of delivery while ensuring the quality and effectiveness of new
digital products and services. The Digital Automation Intelligence Suite
allows DevOps teams to transform their approach to testing, delivering
digital experiences that always delight.”
Antony Edwards, COO
Eggplant

Additional Resources

• Find out more about Eggplant’s DAI suite
• Eggplant AI video
• Learn more about Eggplant
• Follow Eggplant on Twitter

About Eggplant

Eggplant, the fastest growing test automation provider and a portfolio
company of The Carlyle Group, provides user-centric, intelligent testing
and performance solutions designed to optimize the digital experience,
delight customers, and drive business success. Only Eggplant enables
organizations to test, monitor, analyze, and report on the quality and
responsiveness of software applications across different interfaces,
platforms, browsers, and devices, including mobile, IoT, desktop, and
mainframe. Learn more at eggplant.io

Contacts

Eggplant
US PR contact:
Claire Rowberry, +1 617-785-5571
claire@clearcommsc.com
or
UK
PR contact:
Ilona Hitel, +44 (7734 355205)
ihitel@thecommsco.com