New Relic Extends Leadership in Observability Across Modern Architectures with APM Support for AWS Lambda

Announces NEW capabilities for serverless, container orchestration,
microservices and on-host monitoring to deliver a connected view of the
entire customer experience across software and infrastructure

SAN FRANCISCO–(BUSINESS WIRE)–New Relic, Inc. (NYSE: NEWR), provider of real-time insights for
software-driven businesses, today announced a number of innovations and
enhancements for companies rapidly adopting modern software
architectures, including serverless application monitoring. With today’s
announcements, New Relic continues to help DevOps teams move fast,
manage the performance of complex systems, and ultimately drive business

Serverless technologies, including Amazon Web Services (AWS) Lambda,
allow modern teams to rapidly deploy new applications and updates into
production. According to a recent survey by IDC1, 85 percent
of respondents are planning to add serverless architectures as part of
their application modernization efforts. However, traditional systems
and application metrics are not available or not relevant in serverless
environments. Announced today, and available in private beta, New
Relic’s serverless application monitoring provides enhanced visibility
into AWS Lambda function invocations, event sources and connected
services. Leveraging this powerful data, DevOps teams can more rapidly
build and troubleshoot production-quality applications using AWS

In addition to serverless application monitoring, New Relic announced
the following new features:

  • Enhanced support for container orchestration: With support for
    Amazon Elastic Container Services for Kubernetes (Amazon EKS) version
    eks.2, New Relic is delivering one of the most comprehensive container
    monitoring solutions for customers running on AWS. The integration
    collects metrics that monitor data and metadata for nodes, namespaces,
    deployments, replicasets, pods, and containers, allowing DevOps teams
    to fully monitor both frontend and backend applications and hosts
    running in Kubernetes clusters.
  • New distributed tracing anomaly detection reduces mean time to
    resolution in complex environments:
    New Relic is launching a new
    set of Distributed Tracing capabilities to focus on anomalous spans
    that are the source of latency in a trace. Additional improvements
    include the ability to more easily find traces by grouping them by
    root service or root service entry point, quickly understand the flow
    of the call with a condensed trace view, and see what deployments have
    been made to dependent systems. With these new capabilities, DevOps
    teams can move more quickly from problem notification to resolution,
    even for more complex microservice architectures.
  • New on-host integrations: New Relic Infrastructure now offers
    out-of-the-box integrations for Apache Kafka, Couchbase,
    ElasticSearch, JMX, Microsoft SQL Server, MongoDB, Oracle DB,
    PostgreSQL and RabbitMQ. Customers can now bring a plethora of new
    services into a single view alongside the applications they support.
    As a result, DevOps teams can now unify these previously disparate
    systems’ data onto the New Relic platform to gain critical insights
    into the performance of modern environments.

Supporting Quotes

“New Relic was designed to help engineers see aspects of the software
they create that were previously invisible or hard to see. As
enterprises make the technology and cultural shifts necessary to compete
in an increasingly digital world, software infrastructure has
become just as important as the custom application code these engineers
write. To be successful in the modern software era, enterprises must
have visibility and metrics on every software and service component in
their stack, which then gives them the ability to pinpoint issues
efficiently, optimize and scale effectively, and ultimately have
confidence that they’re advancing the business’ objectives. With our
continuously expanding set of capabilities, we can be customers’ single
source for understanding the performance of their applications,
infrastructure, and end user experience,” said Aaron Johnson, SVP,
product management, New Relic.

“We’re planning to run mission-critical workloads on AWS Lambda, and
we’re excited to try New Relic’s solution in private beta. We think this
will give us the confidence to build and operate these workloads, and
make it so much easier to understand the root cause of issues and fix
them as quickly as possible,” said Michael Bond, Senior Software
Engineer at

“We continue to see widespread interest in and adoption of serverless
technologies like AWS Lambda by small and large businesses alike. But
these organizations lack good visibility into the performance of their
Lambda workloads, which slows down the transition from test to
production deployments,” said Nancy Gohring, senior analyst, 451
. “Tools that can surface performance insight without adding
latency to the Lambda deployment and that can deliver serverless insight
in the context of related workloads running in other environments will
resolve this challenge.”

“Enterprises are quickly getting educated on serverless technology, and
recognizing that this option requires management and observability,”
said Stephen Elliot, Program Vice President, IDC. “Regardless of
the underlying platform or cloud architecture, performance management is
a ‘must have’ investment to reduce business risks, improve control, and
maintain a great customer experience.”

New Relic Facilitates Migration to AWS and Adoption of Modern AWS

Members of the New
Relic partner program
are rapidly implementing the New Relic
platform in their migration solutions practices so they can increase
visibility for customers and accelerate the adoption of modern services
such as AWS Lambda. The company’s strong network of trusted partner
advisors are helping enable businesses that are adopting AWS by
supporting speed, agility, and confidence for their teams.


To learn more about:

  • New Relic’s performance monitoring capabilities for AWS, visit here.
  • New Relic’s Serverless
    , and to get details about the company’s private beta,
    visit here.
  • New Relic’s latest offerings for Kubernetes monitoring, visit here.
  • New Relic’s latest distributed tracing capabilities, visit here.
  • New Relic’s on-host integrations, visit here.

New Relic at AWS re:Invent 2018

To see New Relic at AWS re:Invent in Las Vegas, visit the team at booth
#1220 at The Venetian and booth #Q200 at The Quad at Aria. Learn more
about how to connect with New Relic at AWS re:Invent 2018 here.

Forward-Looking Statements

This press release contains “forward-looking” statements, as that term
is defined under the federal securities laws, including but not limited
to statements regarding the success of New Relic’s new features and
capabilities in serverless technologies, container orchestration,
microservices and on-host monitoring and the anticipated benefits of
these new features for customers, partners and DevOps teams. The
achievement or success of the matters covered by such forward-looking
statements are based on New Relic’s current assumptions, expectations,
and beliefs and are subject to substantial risks, uncertainties,
assumptions, and changes in circumstances that may cause New Relic’s
actual results, performance, or achievements to differ materially from
those expressed or implied in any forward-looking statement. Further
information on factors that could affect New Relic’s financial and other
results and the forward-looking statements in this press release is
included in the filings New Relic makes with the SEC from time to time,
including in New Relic’s most recent Form 10-Q, particularly under the
captions “Risk Factors” and “Management’s Discussion and Analysis of
Financial Condition and Results of Operations.” Copies of these
documents may be obtained by visiting New Relic’s Investor Relations
website at
or the SEC’s website at
New Relic assumes no obligation and does not intend to update these
forward-looking statements, except as required by law.

About New Relic

New Relic provides the real-time insights that software-driven
businesses need to innovate faster. New Relic’s cloud platform makes
every aspect of modern software and infrastructure observable, so
companies can find and fix problems faster, build high-performing DevOps
teams, and speed up transformation projects. Learn why more than 50% of
the Fortune 100 trust New Relic at

New Relic is a registered trademark of New Relic, Inc.

All product and company names herein may be trademarks of their
registered owners.


1 IDC, Application Modernization Journey: Customer Choices,
doc # US43394018, September 2018


Media Contact
Meg Bolger
New Relic, Inc.

Investor Contact
Tony Righetti
New Relic, Inc.

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