NNIT selects Cherwell Software to Increase Efficiency and Improve the Customer Experience
COLORADO SPRINGS, Colo. & COPENHAGEN, Denmark–(BUSINESS WIRE)–Cherwell
Software, LLC (‘Cherwell’), a global leader in service management,
has announced that NNIT A/S, a leading provider of IT services and
consultancy, has selected the Cherwell® IT Service Management
(ITSM) platform to improve customer experience.
NNIT chose the Cherwell ITSM platform as it enables the business to make
changes and upgrade services quickly and efficiently. The goal is to
significantly improve the overall user experience, and the platform will
help NNIT to automate key process workflows, supporting tasks and
related approvals, to increase productivity across its global
3,200-strong team and improve efficiency.
“Following a six-month evaluation of the solutions available in this
space, we are confident that Cherwell and its local partner, Clever
Choice, are the perfect match for our ITSM requirements,” said Ricco
Larsen, senior vice president of IT Operations Services at NNIT. “We
need a solution that is able to scale up with us, offer greater
functionality and empowers the IT team to adapt and make changes to the
platform rapidly, as and when the business requires. Cherwell’s ITSM
platform delivers on all aspects and we are excited to see what else we
can achieve together in this partnership.”
The roll-out of the Cherwell platform will be completed in two phases.
In the first phase, NNIT will implement core modules including the
Service Management Portal, incident, request management and change
management. During the second phase, NNIT’s customers will gradually be
onboarded to the system.
“The ability to support dynamic organizations such as NNIT, to grow a
global presence and better support employees, partners and customers,
demonstrates our platform’s ability to offer the scalability,
flexibility and low total cost of ownership required for digital
transformation projects,” said Andre Cuenin, chief revenue officer for
Cherwell Software. “The relationship with NNIT highlights our growing
commitment to the Nordic region as we continue to strategically invest
and expand our operations to better support our partners and customers
in this market.”
“We introduced Cherwell into the Danish market almost four years ago
with great success. We are proud to have been chosen by NNIT,” said
Teddy Schou, managing partner at Clever Choice. “It clearly demonstrates
why we believe Cherwell offers a greater ratio between cost and value
than the competition in the market currently offers.”
About Cherwell Software
Cherwell (@Cherwell)
empowers organizations to transform their business through the rapid
adoption and easy management of digital services. Cherwell’s adaptable
platform has enabled thousands of organizations to modernize their
business operations with customizable service management, automation,
and reporting across the enterprise. For more information, visit: www.cherwell.com
About NNIT
For more information, visit: https://www.nnit.com/
About Clever Choice
Clever Choice established in 2014 and introduced Cherwell into the
Danish market in early 2015. Since then, more than 25 Danish private &
public customers have chosen Cherwell and Clever Choice. This has
positioned Clever Choice as one of the leading Cherwell partners in
Europe.
Focus for Clever Choice has always been to stay close to the values of
putting the customers first and the importance of not only selling
software but focus on enabling the customers to get real value out of
the investment and realize some true results that makes a solid
difference and value for money.
For more information, please visit: http://www.cleverchoice.dk/
Contacts
Cherwell Software
Keith Little
Keith.little@cherwell.com
720-382-7727
