City of Reno Rolls out Free Mental Health Services for 200k+ Residents to Help With COVID-19 Crisis

Talkspace, A Leading Provider Of Tele-Mental Health And Tele-Therapy Services, Is Now Offering Reno Residents Free Access To Virtual Mental Health Counseling

**Virtual** Media Availability:


When: Thursday, January 28, 2021 at 12 p.m. (Noon) – Pacific Time

Who: Reno Mayor Hillary Schieve and Dr. Rachel O’Neill

Media RSVP:

RENO, Nev.–(BUSINESS WIRE)–Over 200,000 residents in Reno, ages 13+, now have access to free virtual mental health support in a first-of-its-kind collaboration between Talkspace, a leading provider of tele-mental health services, and the City of Reno. Funded directly through CARES Act dollars unanimously approved by the Reno City Council, the program offers residents unlimited private messaging (text, voice, video) and one monthly video appointment with a private therapist from Talkspace. The support arrives at a critical juncture as Reno residents confront a resurgent COVID-19 pandemic that threatens lives and families and upends schools and the local economy.

“People are crying out for help in this moment of crisis as they experience loneliness, anxiety, grief and more. Amid this public health pandemic, we face a mental health epidemic too, and expanding access to mental health care is absolutely vital,” said Reno Mayor Hillary Schieve. “No one should be denied access to mental health care based on ability to pay and I strongly encourage our city’s residents to take advantage of these free services from Talkspace.”

With an increasing number of Nevadans reporting mental health concerns, accessible support options have become crucial. Shortly after the vote to approve funds for the program, Talkspace’s services were made available to city employees, including police and firefighters. Within the first weeks, hundreds signed up with a significant portion looking for anxiety-related services.

Reno residents can register for Talkspace through a 2-step process. First, visit to complete an access request form. Within 1-2 business days, residents who have submitted the request access form will receive an email response from Talkspace with a unique user link to complete registration. Talkspace is not a crisis service. For an emergency or life-threatening service, residents should call 911.

“As the pandemic takes its unrelenting toll on people’s mental and physical health, it’s clear that help is urgently needed and access is more important than ever,” said Talkspace Chief Medical Officer Dr. Neil Leibowitz. “With this partnership with the City of Reno and Hopeful Cities, Talkspace continues its quest to make critical mental health care accessible to all. We are honored to serve the people of Reno when it matters most.”

Local therapists have also been invited to join the Talkspace network to help them connect to new clients and provide care through a secure, virtual platform. Interested providers can visit for more details. For more information about Talkspace’s online mental health treatment options, please visit this page.

About Talkspace

Talkspace is a digital platform that connects thousands of licensed therapists and psychiatrists with people seeking mental healthcare. As a digital healthcare company, all care is delivered through an easy-to-use and HIPAA-compliant web and mobile platform. Today, the need for care feels more urgent than ever, and when seeking treatment, whether it’s psychiatric, adolescent, or couples therapy, Talkspace has treatment options for almost every need. With Talkspace, clients can send their dedicated therapists text, video, and voice messages anytime, from anywhere, and engage in live video sessions. To date, over 2 million people have used the service, and over 40 Million lives are covered for Talkspace through insurance.

For more information about Talkspace commercial relationships, visit

To learn more about online therapy, please visit

About the City of Reno

The City of Reno government’s mission is creating a community that people are proud to call home. In order to achieve that purpose, the Reno City Council has established six Tier 1 priorities and seven Tier 2 priorities. To learn more about the City of Reno, visit or call 775-334-INFO (4636).


Vig Tharmarajah

Laurel McBride real estate agent with Century 21 N and N Realtors with homes for sale in Logan Utah