Cradlepoint Launches FirstConnect™ Program for First Responders at IACP 2018 to Ease Deployment of Solutions on Nationwide Public Safety Broadband Networks

FirstConnect addresses common challenges faced by the first responder
organizations as they deploy new solutions to take advantage of public
safety broadband networks

BOISE, Idaho & ORLANDO, Fla.–(BUSINESS WIRE)–– IACP – Cradlepoint, the
global leader in cloud-delivered 4G and 5G wireless network edge
solutions, today announced, at the annual 2018 International
Associations of Chiefs of Police (IACP) Conference in Orlando, Florida,
its FirstConnect™ program for first responder organizations.
FirstConnect is specifically designed to help these organizations
overcome many of the budgetary, logistical and operational challenges
typically faced when deploying new wireless edge router solutions to
take advantage of FirstNet and other nationwide public safety broadband
networks. The program is free of charge to Cradlepoint’s new and
existing police, fire and emergency services customers.

On the heels of its recently announced FirstNet Ready™ MC400 Modem
Module for secure and reliable fixed site, in-vehicle and IoT
connectivity, Cradlepoint’s FirstConnect program eases the challenges
often faced by first responder organizations in purchasing, deploying
and supporting new edge routing solutions that take advantage of
FirstNet and other nationwide public safety broadband networks. These
challenges include finding and applying for grant monies to help fund
purchases, access to logistical and technical resources for installation
of in-vehicle routers, training of IT and operational staff, and
priority access to knowledgeable support resources around the clock at a
moment’s notice.

The inaugural program elements include:

• FirstConnect 911: 24/7 priority access to Cradlepoint’s
  US-based customer service team.

• FirstConnect Grant Assistant: The grant assistance program that
  helps qualifying first responder agencies find applicable local, state
  and federal grants and provides training and assistance in writing a
  successful application.

• Tailored End-User Training: IT and other operational personnel
  responsible for the configuration, deployment, management, and
  troubleshooting of Cradlepoint solutions will have access to a
  tailored end-user training curriculum delivered online at Cradlepoint
  University (CPU).

• Installer Network: Emergency vehicles have unique requirements
  when it comes to the installation of in-vehicle routers, including
  vehicle wiring, antenna selection and placement, and connections to
  OBDII ports, sensors, sirens and lights. Cradlepoint provides access
  to its network of experienced installers so that first responder
  organizations can accelerate roll-outs while minimizing vehicle
  downtime.

As part of Cradlepoint’s commitment to ‘Connect & Serve’ those who
protect and serve us, the company is adding several first responder
charities to its Cradlepoint Cares™ program. Each year, Cradlepoint will
donate a portion of its proceeds from first responder agency sales to
charities that are dedicated to first responders and their families. The
selected charities will be announced prior to January 1, 2019.

“With over 2,100 first responder customers worldwide and growing, our
mission is to ‘Connect & Serve’ first responder organizations by
delivering purpose-built solutions, tailored training and support, as
well as giving back through our Cradlepoint Cares initiative,” said Todd
Krautkremer, CMO at Cradlepoint. “Our FirstConnect program makes it
faster and easier for organizations to migrate existing and deploy new
mission-critical applications over FirstNet and other nationwide public
safety broadband networks.”

This FirstConnect program will be available on January 1, 2019.

Cradlepoint will be discussing its FirstConnect program in-depth while
at IACP this week in booth 1881. Cradlepoint’s customer Flymotion, which
supports agencies in developing and operating drone programs, will also
be at the booth showcasing their newest rapid response vehicle MAVERICK,
which is FirstNet Ready and Connected by Cradlepoint.

About Cradlepoint

Cradlepoint is the global leader in cloud-delivered wireless edge
solutions for branch, mobile, and IoT networks. The Cradlepoint Elastic
Edge™ vision—powered by NetCloud services—provides a blueprint for
agile, pervasive and software-driven wireless WANs that leverage 4G and
5G services to connect people, places and things everywhere with
resiliency, security, and control. More than 20,000 enterprise and
government organizations around the world, including 75 percent of the
world’s top retailers, 50 percent of the Fortune 100, and first
responders in 10 of the largest U.S. cities, rely on Cradlepoint to keep
critical branches, points of commerce, field forces, vehicles, and IoT
devices always connected and protected. Major service providers use
Cradlepoint wireless solutions as the foundation for innovative managed
network services. Founded in 2006, Cradlepoint is a privately held
company headquartered in Boise, Idaho, with a development center in
Silicon Valley and international offices in the UK and Australia.

Learn more at cradlepoint.com or follow us on Twitter @cradlepoint.

Contacts

Touchdown PR
Emily Gallagher, 512-373-8500
cradlepointUS@touchdownpr.com