Employees and Managers Will “Like” This: Kronos Introduces Scheduling Chatbot for Workplace by Facebook

LAS VEGAS–(BUSINESS WIRE)–#HCM—Kronos
Incorporated today announced a new collaboration with Workplace by
Facebook that makes it easier for employees to take control of their
work-life balance and for managers to fill last-minute open shifts with
a scheduling chatbot that can be activated on a mobile device from
anyplace, at any time. The organizations are collaborating to develop
innovative solutions that transform communications, culture, and
workflows for common workforce management tasks without ever leaving
Workplace – a social platform that connects employees with features like
groups, chat, and video calls.

News Facts

• For organizations that deploy Workforce
  Dimensions and Workplace by Facebook, employees activate the
  chatbot with an instant message specifying the day and time they’d
  like to take off. The chatbot seamlessly interfaces with Workforce
  Dimensions to evaluate the request based on staffing requirements,
  employee accrual balances, skills and certifications, compliance, and
  other pre-defined business rules. Employees are instantly notified
  when the request is accepted.
• Managers can manually review time off requests within Workplace by
  Facebook, messaging employees through the chat feature if they have
  questions or to provide an explanation if a request cannot be granted.
• The chatbot also makes it easy to fill open shifts: When a shift
  becomes available at the last minute, the chatbot automatically
  identifies employees who are eligible to work based on availability,
  fatigue, overtime, compliance, and other factors. The manager approves
  the list and the chatbot sends an alert for employees to voluntarily
  claim the shift. If claimed by more than one employee, the manager
  assigns the shift based on business preferences, such as seniority.
• By empowering employees and managers to handle time off requests and
  fill open shifts through the scheduling chatbot, Kronos and Workplace
  by Facebook are creating a more engaging experience that allows
  everyone to work and communicate through their preferred environment,
  allowing organizations to collaborate in a single social platform
  instead of toggling between multiple applications.
• Kronos welcomes Workplace by Facebook to the Workforce
  Dimensions Technology Partner Program and will collaborate with
  Workplace by Facebook on future development opportunities. The
  Technology Partner Program fosters close collaboration in the delivery
  of unique and innovative workforce functionality through the Workforce
  Dimensions open application programming interfaces, allowing customers
  and partners to leverage the full power of the future-ready Kronos
  D5 platform, which is built specifically for workforce and human
  capital management needs.

Supporting Quotes

• Mike May, senior director, Workforce Dimensions Technology Partner
  Program, Kronos

“Kronos is committed to empowering employees and managers with the
ability to work their way, at any place and at any time. To bring this
concept to life, it’s vital that everyday activities, such as time off
requests, can be handled by Workforce Dimensions inside applications
like Workplace by Facebook – which is where employees at 30,000
organizations collaborate and communicate with their teams all day long.
The Kronos D5 platform enables Kronos, our customers, and partners to
deliver these game-changing innovations that dramatically enhance the
employee experience.”

Supporting Resources

• This announcement was made from KronosWorks,
  the world’s largest workforce information exchange. KronosWorks is
  taking place this week in Las Vegas. See live updates and join the
  conversation by using #KronosWorks across all social media channels.
• Step into immersive innovation at the KronosWorks
  Expo Hall to see more Workforce Dimensions Technology Partner
  applications built on Kronos D5 and view demos from Facebook, IBM,
  Microsoft, Passport, Phobio, CartaHR, and Even in the Innovation
  Theater.
• As part of the Kronos “Get Social. Give Back.” campaign, every
  attendee who posts a picture on Twitter or Instagram with #KronosWorks
  will help Kronos build a large mosaic onsite in real time. Once
  complete, Kronos will donate $20,000 to The American Red Cross to aid
  disaster relief efforts.
• Wondering how to engage your workforce? Putting people first isn’t
  just good for employees – it’s good for business. Kronos CEO Aron Ain
  shares how we did it in his book, WorkInspired:
  How to Build an Organization Where Everyone Loves to Work.
• Subscribe
  to follow The
  Workforce Institute at Kronos for insight, research, blogs, and
  podcasts on how organizations can manage today’s modern workforce to
  drive engagement and performance.
• Connect with Kronos via Facebook,
  Twitter,
  LinkedIn,
  Instagram,
  and YouTube.

About Kronos Incorporated

Kronos is a leading provider of workforce management and human capital
management cloud solutions. Kronos industry-centric workforce
applications are purpose-built for businesses, healthcare providers,
educational institutions, and government agencies of all sizes. Tens of
thousands of organizations — including half of the Fortune 1000^®
— and more than 40 million people in over 100 countries use Kronos every
day. Visit www.kronos.com.
Kronos: Workforce Innovation That Works.

© 2018 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.

Contacts

Dan Gouthro
Kronos Incorporated
+1 978.947.7310
daniel.gouthro@kronos.com