SailPoint Poll Reveals That Software Bots Are Here but Largely Ungoverned
LAS VEGAS–(BUSINESS WIRE)–#PowerofIdentity–A new poll from SailPoint
Technologies Holdings, Inc. (NYSE: SAIL), the leader in enterprise identity
governance reveals that software bots are being widely deployed but
are not properly governed today. During an informal poll at the Gartner
IAM Summit in Las Vegas this week, 70% of IT leaders surveyed confirmed
their organizations are actively using software bots in place of humans
to drive business efficiencies. However, only 5% are governing the
access rights these bots have. Given that some software bots may be
accessing sensitive applications and data, organizations need to rethink
how a “user” is defined to ensure they have full visibility and control
over access rights of all users, human and non-human.
Software bots are being introduced into the workforce today as a way to
free up their human counterparts to focus on more strategic and
business-critical projects. Many companies are employing software bots
to carry out simple tasks like chatting with end users or booking
travel. Others are using them for more sensitive tasks like automating
claims processing or monitoring and reporting on operational processes
in oil and gas or mining facilities. This is an increasingly risky
practice if these software bots’ access is left unmanaged and ungoverned.
“It is surprising just how broadly software bots are already being
adopted by organizations today, certainly at a quicker pace than
predicted. Organizations not governing bots’ access have a sizable area
of exposure that needs to be addressed,” said Paul Trulove, Chief
Product Officer, SailPoint. “Fortunately, since software bots interact
with the IT ecosystem in a similar way that a human user does,
enterprises can govern them similarly, including certifying their access
regularly to ensure they only have the necessary access privileges, and
no more. With the proper identity governance controls in place,
organizations can securely and confidently take advantage of the
efficiencies that software bots provide.”
SailPoint’s open identity platform helps organizations of all sizes
drive a comprehensive approach to identity governance. With SailPoint,
organizations can extend their identity program to include software bots
and technology like robotic process automation (RPA) to govern all of
their digital identities, spanning humans and non-human devices, that
are accessing an organization’s applications, systems and data.
To learn more about how software bots can present both an opportunity
and a security challenge for organizations if left ungoverned, please
download the ebook “Welcoming
our New Bot Overlords”.
SailPoint: The Power of Identity™
SailPoint, the leader in enterprise identity governance, brings the
Power of Identity to customers around the world. SailPoint’s open
identity platform gives organizations the power to enter new markets,
scale their workforces, embrace new technologies, innovate faster and
compete on a global basis. As both an industry pioneer and market leader
in identity governance, SailPoint delivers security, operational
efficiency and compliance to enterprises with complex IT environments.
SailPoint’s customers are among the world’s largest companies in a wide
range of industries, including: 7 of the top 15 banks, 4 of the top 6
healthcare insurance and managed care providers, 9 of the top 15
property and casualty insurance providers, 5 of the top 13
pharmaceutical companies, and 11 of the largest 15 federal agencies.
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Contacts
Jessica Sutera, 978-278-5411
Jessica.Sutera@sailpoint.com
